Terms of Service

Last updated: 22 June 2026
These Terms of Service govern your use of The Missing Buttons and the tools on it. By creating an account or using the service, you agree to these terms. Please read them, especially the parts about credentials, destructive tools, billing, and liability.
On this page
  1. Agreement to these terms
  2. The Service
  3. Eligibility and accounts
  4. Your data and credentials
  5. Acceptable use
  6. Tools that change or delete data
  7. Plans, billing, and renewal
  8. Cancellation and refunds
  9. Free plan and fair use
  10. Intellectual property
  11. Third-party platforms
  12. Disclaimers
  13. Limitation of liability
  14. Indemnification
  15. Termination
  16. Changes to the Service or these terms
  17. Governing law and disputes
  18. Contact

1.Agreement to these terms

By accessing or using The Missing Buttons (the "Service"), operated by Zeffl Group, a sole proprietorship based in India, you agree to these Terms of Service and to our Privacy Policy. If you are using the Service for an organisation, you confirm you are authorised to accept these terms on its behalf. If you do not agree, do not use the Service.

2.The Service

The Missing Buttons provides small, single-purpose tools ("buttons") that perform specific actions against CRM and email platforms you already use, through those platforms' own public APIs. The Missing Buttons is independent and not affiliated with, endorsed by, or sponsored by any CRM or email vendor. We may add, change, or remove tools over time.

3.Eligibility and accounts

You must be at least 18 and able to form a binding contract. You are responsible for activity under your account and for keeping access to your email secure, since sign-in uses a magic link or Google. Tell us promptly if you suspect unauthorised use.

4.Your data and credentials

As between you and us, your CRM data is yours. You grant us only the permission needed to perform the actions you request.

Authorisation

You confirm you are authorised to access and act on the CRM accounts you connect, and that doing so does not breach your agreement with that vendor.

Credentials and saved connections

By default, the credentials you enter are used only in memory for a single run and are not stored. If you choose to save a connection, you expressly authorise us to store that credential, encrypted, so we can run tools for you again and on any schedule you set, until you delete the connection. You can delete a saved connection at any time. You remain responsible for the access a credential grants and should issue keys with the minimum permissions required.

5.Acceptable use

You agree not to: use the Service on accounts or data you are not authorised to access; break, overload, or attempt to bypass the Service or the CRM APIs it uses; resell or rebrand the Service as your own; use it for unlawful, infringing, or abusive purposes; or violate the terms of the CRM or email platform you connect.

6.Tools that change or delete data

Some tools delete or modify records in your CRM. These actions are carried out by you, through your credentials, and can be irreversible.

Where a tool deletes or changes data, we provide safeguards such as a dry-run and a typed confirmation, but you are responsible for choosing to run it and for keeping your own backups. To the fullest extent permitted by law, we are not liable for data you delete or change using the Service.

7.Plans, billing, and renewal

Some fixes are paid as recurring subscriptions, billed per fix. Prices are shown before purchase and may be in Indian rupees or US dollars depending on your region. Payments are handled by our processors (Razorpay in India, Dodo Payments elsewhere). Paid fixes renew automatically each period until cancelled. You are responsible for any applicable taxes unless stated otherwise.

8.Cancellation and refunds

You can cancel any single fix at any time. On cancellation, the next charge stops and you keep that fix until the end of the period you have already paid for. Charges are otherwise non-refundable, as set out in our Refund and Cancellation Policy. Because every fix can be previewed free first, you can confirm it suits you before buying.

9.Free plan and fair use

Previews are free on every tool. Downloading or otherwise producing the full output of a button requires buying that button. We may set reasonable limits to keep the Service available to everyone, and may adjust what previews include over time.

10.Intellectual property

The Service, including its software, design, and content, is owned by us or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to use it as intended. Vendor names and logos referenced in the Service belong to their respective owners and are used only to describe compatibility.

11.Third-party platforms

The Service connects to platforms you control. Your use of those platforms is governed by their terms, and we are not responsible for their availability, changes to their APIs, or their handling of your data.

12.Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your requirements.

13.Limitation of liability

To the fullest extent permitted by law, The Missing Buttons will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, or profits, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us for the relevant fix in the three months before the claim.

14.Indemnification

You agree to indemnify and hold us harmless from claims and costs arising out of your misuse of the Service, your breach of these terms, or your violation of any law or third-party right, including the terms of a CRM platform you connect.

15.Termination

You may stop using the Service and delete your account at any time. We may suspend or end your access if you breach these terms or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends and saved connections are deleted.

16.Changes to the Service or these terms

We may change the Service or these terms. When changes are material, we will update the date above and, where appropriate, notify you. Continuing to use the Service after a change means you accept the updated terms.

17.Governing law and disputes

These terms are governed by the laws of India. The courts of India have exclusive jurisdiction over any dispute, subject to any mandatory consumer-protection rights you have where you live.

18.Contact

Questions about these terms? Email hello@themissingbuttons.com.

The Missing Buttons is an independent product and is not affiliated with, endorsed by, or sponsored by any CRM or email vendor. Product names and trademarks belong to their respective owners.

Questions about this document? Email hello@themissingbuttons.com.